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The Leadership Gap No One Talks About

How COVID Broke the Agency Leadership Apprentice System, and What Agencies Should Do Now

Christopher Smith
Jul 08, 2025
∙ Paid

I speak with Agencies every week.

While I try to work with the most senior people as possible, I have begun to notice that even the seniors are, well, missing something. A recent coffee with a “rising talent” who is now a senior manager at a holding company shed some light on what I was feeling.

“I don’t know how to do this job anymore.”

Mid- and early- se…

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